Archive for Communication

Jan
24

Must Read In 2012

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If you are read­ing this blog, you are curi­ous about Human nature. If you are curi­ous about Human nature, there is a book you ABSOLUTELY have to read.  It’s the book I just finished.

Daniel Kah­ne­man is a Pro­fes­sor of psy­chol­ogy. An extra­or­di­nary one. A psy­chol­o­gist who won a Nobel Prize in Eco­nomic Sci­ence.
Together with his long time col­lab­o­ra­tor Amos Tver­sky, they con­ducted research since the 1970’s that have dis­proved the widely accepted eco­nomic model which tra­di­tion­ally assumes that humans are ratio­nal and max­imise util­ity.
Their research lead to the devel­op­ment of a new sci­ence called ‘Behav­ioural Eco­nom­ics’ based on the assump­tion that humans are irra­tional, and that we tend to be influ­enced by data that is totally irrel­e­vant to the topic at hand.

For exam­ple, in one exper­i­ment they asked col­lege stu­dents two ques­tions:
“How happy are you with your life in gen­eral?” and “How many dates did you have last month?“
When asked in this order they found almost no cor­re­la­tion. How­ever, sim­ply chang­ing the order of the ques­tions influ­enced the stu­dents a great deal: those who had been on a lot of dates rated them­selves as much hap­pier than those who had not.

In another exper­i­ment in Ger­many, they found that expe­ri­enced judges were much more likely to give shoplifters a longer sen­tence if they had rolled a dice loaded to give a higher num­ber just before mak­ing that decision.

Think­ing, Fast & Slow“‘ is a great way to start the year: after read­ing the book, you will feel com­pletely com­fort­able being as irra­tional as you want, and let’s face it, noth­ing is more lib­er­at­ing than irra­tional­ity. :-)

Another way to under­stand Human nature and the com­plex processes behind our deci­sion mak­ing is to take one of the NLP courses that we have lined up for you this year. Visit the sched­ule of all courses to read more about them.

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Nov
24

The Heart of Conflict

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When we are dri­ven by a need to be right, con­flict arises. Lis­ten to this TEDx talk by Jim Ferrell.

Categories : Communication
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Aug
07

Leadership In An Algorythmic Universe

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Are we in con­trol of finan­cial mar­kets, our land­scapes, com­mu­ni­ca­tion and ulti­mately of our uni­verse? Accord­ing to Kevin Slavin, as algo­rithms are increas­ingly used to break out ‘big things into small things’ and build ‘small things back into big things’ we have less and less con­trol over our uni­verse. In this Ted­G­lobal talk, he shows how these com­plex com­puter pro­grams deter­mine: espi­onage tac­tics, stock prices, movie scripts, and architecture.

We are rid­ing these things that we can no longer read’ and we lost sense of our world. You can find those algo­rithms every­where, in finan­cial mar­kets, but every­where else. Algo­rithms lock in loops with each other with­out human super­vi­sion. Net­flix “prag­matic chaos’ for exam­ple is try­ing to under­stand what movie you want to watch in order to present it to you. ‘Epa­gogix’ is an algo­rithm that movie moguls use to deter­mine whether a movie will be a hit or not. Clean­ing robots are algo­rithm based. Have you ever been in a button-free lift (one of those where you have to select your floor before you enter the lift).

We are increas­ingly design­ing our world with algo­rithms. ‘If you are a wall street algo­rithm and you are 5 micro-seconds late, you are a loser’. The closer you are from the place that the inter­net is dis­trib­uted from, the more advan­tage you have. So algo­rithms trad­ing com­pa­nies hol­low out build­ing next to the build­ing where the inter­net orig­i­nate to close the deal 3 micro sec­onds faster, and gain that com­pet­i­tive advan­tage and squeeze rev­enue out of that space.

We are now writ­ing code we can’t under­stand, with impli­ca­tions we can’t con­trol. Which leads to a ques­tion that has been at the cen­tre of philoso­phers and sci­en­tists atten­tion for a few decades now: do we have enough wis­dom to han­dle the com­plex­ity that we have cre­ated in the world? The answer so far has been negative.

Wis­dom is not taught as a skill, but can be devel­opped in many ways. At The Mas­ter­Minds, we hope to make a con­tri­bu­tion through the train­ings and the expe­ri­ences we facil­i­tate for the pub­lic (check the sched­ule of courses here).

Devel­op­ping the abil­ity to think sys­tem­i­cally is one of the require­ments for the lead­ers of the 21st Cen­tury who will be faced with a world that is increas­ingly com­plex and uncer­tain. We address this spe­cific issue dur­ing the Col­lec­tive Val­ues mod­ule of the NLP Mas­ter Prac­ti­tioner Cer­ti­fi­ca­tion course, based on the work of Clare Graves (next course in Novem­ber 2011).

 

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Aug
05

The Price Of Medical Fads

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A very inter­est­ing Newsweek arti­cle on how Amer­i­can chil­dren are being mis­di­ag­nosed as suf­fer­ing from bi-polar dis­or­der and the dire con­se­quences high­lights the rela­tion­ship between lan­guage and our health.

In his arti­cle, Stu­art Kaplan, a child psy­chi­a­trist with nearly 50 years expe­ri­ence, talks about the fad diag­no­sis that launched bi-polar dis­or­der as a juve­nile dis­ease and the sub­se­quent 40-fold increase of out­pa­tient office vis­its for chil­dren and ado­les­cents with bipo­lar dis­or­der from 20,000 in 1994–95 to 800,000 in 2002-03. “Before 1995, bipo­lar dis­or­der, once known as manic-depressive ill­ness, was rarely diag­nosed in chil­dren; today nearly one third of all chil­dren and ado­les­cents dis­charged from child psy­chi­atric hos­pi­tals are diag­nosed with the dis­or­der and med­icated accord­ingly”.

What he tags as ‘trendy think­ing’ started in the 1990s, is founded on shaky sci­en­tific grounds he says (notably that the symp­toms for chil­dren bi-polar dis­or­der include behav­iours that are nat­ural in chil­dren, and that sev­eral of the stud­ies done by some lead­ing schol­ars on the dis­ease are based entirely on reports by par­ents). Read More→

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‎“Each of you pos­sesses the most pow­er­ful, dan­ger­ous and sub­ver­sive trait that nat­ural selec­tion has ever devised. It’s a piece of neuro-audio tech­nol­ogy for rewiring other people’s minds. I’m talk­ing about your language”…

Biol­o­gist Mark Pagel shares a the­ory about why humans evolved our com­plex sys­tem of lan­guage and trans­formed human­ity in the process.

Did you know that the Euro­pean Union spends over 1 bil­lion Euros every year just on trans­lat­ing between the 23 lan­guages of its mem­bers coun­tries? Pagel makes the point that lan­guage has been shaped by the evo­lu­tion needs and that our world requires coop­er­a­tion more than ever before. Is it far fetched then to think that we are head­ing toward a one lan­guage world? Watch the Ted video to find out.

And click here to check the sched­ule of courses on lan­guage and communication.

 

Categories : Communication
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